Order cancellations:
It is not possible to edit your order once it is placed, however, you may be able to cancel it.
Our teams work hard to pick, pack and dispatch orders as soon as possible, so please note your cancellation request is time sensitive and not guaranteed. To request a cancellation, do get in touch via the CONTACT US page within the help centre. Be sure to include you order number and full name.
Please note, we do not capture payment until your order has been dispatched. If your cancellation request is successful before dispatch, you will not be charged.
Order amendments:
At checkout, please check your order details before finalising your order. You can review your basket at step 1 and step 3 of checkout.
Please note once your order is placed, we are unable to add items or remove items. Do take some time at these stages to ensure your order is correct.
Delivery address changes:
We are unable to guarantee any requested changes to your delivery address after your order has been placed. However, do get in touch via the CONTACT US page within the help centre and we would be happy to look into this for you.
Please note we are unable to change the delivery method after your order has been placed.