Any return of a gift set or pick & mix set, must be returned in full including any accessories and/or packaging. We will not accept any incomplete sets for an exchange or refund.
For details on how to make a return please see our RETURNS section within the help centre.
- Refunds include the retail price of the returned product shown on the verified dispatch note
- Refunds can only be credited to the original method of payment
- Returns within the UK are free. If you’re returning something from elsewhere, you’ll need to pay postage
- We will only accept returns of the products complete with the accompanying gift with purchase
- Bulk, automated or third-party claims cannot be accepted
- We recommend to get proof of postage and keep safe