After you place an order, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted.
We will confirm our acceptance of your order by sending you an e-mail that confirms your order has been dispatched (shipping/dispatch confirmation). It is at this point that the contract between you and us for the sale and purchase of your goodies, ordered by you, begins.
If you have not received your confirmation email within 24 hours or dispatch email within 3 working days after placing a successful order, please kindly check your spam and/or junk folders before contacting us.