Collect your order from one of over 2,500 DPD collection points (UK mainland only). Pick up points available to you will be shown at the time of purchase. You will also receive an email from DPD to tell you when your order is ready for collection.
Please ensure you bring your photo ID with you when collecting your parcel. A written authorisation and a photocopy of your ID will be needed if the order is to be collected by someone else on your behalf.
Uncollected parcels will be returned to Penhaligon's. Your order will be sent back if not collected within 5 working days of delivery.
In the case of your chosen DPD collection point becoming unavailable, your parcel will be redirected to the Billing Address provided on your order.
DPD click & collect service is free of charge on all orders (excluding sample only orders).