How might one become a member of the Olfactive Society?
There’s no rhymes or riddles here, Old Sport. Simply sign up to our newsletter and you shall be welcomed with open arms.
What benefits should I expect?
As an esteemed member of the Olfactive Society, one will be rewarded with the following benefits:
The Initiation Ceremony:
As a warm welcome, one shall receive a fragrant gift alongside their first purchase of £70 or more.* Simply, present your email in-store or add your code online at checkout.
You shall receive an email with the code when you sign up.
The Icing on the Cake:
No celebration goes amiss at Penhaligon’s, darling. Simply, add your birthday to your profile – rest assured your secret will be safe with us – and you’ll receive a £10 gift card when you spend £70 or more. Simply, present your email in-store or add the code at checkout to receive your gift.
No Quibbles Returns:
We do hope it’s love at first sight. But if not, we’ll refund or replace free of charge (up to 90 days after purchase.) UK Online Returns – Support (penhaligons.com)
Take Penhaligon’s With You:
Receive a complimentary refill of one’s Travel Atomiser on the same day of purchase in-store, or simply bring your Atomiser into store within two weeks of delivery for online purchases.
Simply, show proof of purchase in any of our boutiques.
Ensure utterly presentable presents with complimentary Signature gift boxes and engraving on all orders. What joy! Simply, present your email in-store or add your code online at checkout.
Refill, Reuse and Make New:
One shall be eligible for 20% off refills of their favourite fragrance in selected stores. Find out more about our marvellous new program here.
Be the First in Line:
Thanks to our splendid newsletters, one shall be kept abreast on all the latest news, events and offers, with a few exclusive treats tossed in for good measure.
These are subject to stock availability and may change without notice.
How do I redeem my benefits?
Simply, visit Penhaligons.com and use your relevant code at checkout.
Or, you may present your email including details of the offer to one of our lovely Fragrance Experts in-store who will gladly confirm your membership status.
Where can I use my benefits?
One can enjoy their exclusive treats and offers online at Penhaligons.com or in any standalone stores.
For now, membership benefits cannot be redeemed in any of our outlets or partnership stores (such as Selfridges).
What happens if I unsubscribe to emails?
Should you wish to no longer hear from us and unsubscribe from our emails, your Olfactive Society membership shall be revoked. Though we very much hope you shan’t get tired of us too soon…
Can I change the benefits?
We hate to disappoint you, but sadly not.
However, we are always looking to improve your experience at Penhaligon’s and would love to hear from you. Should you wish to get in touch, you may share your feedback here.