We hope you are delighted with your purchase. But if you are not satisfied and wish to make a return something you bought from our website and you live in the EU, you can use the pre-filled and prepaid return label that you will find inside the envelope.
Then, proceed to return the package in its original packaging:
You can make a return at anytime within the 30 day period from the date you placed your order with us (If you are a member of the Olfactive Society, this is extended to 90 days).
Please note that returns are free of charge only from the regions we deliver to.